Privacy Policy

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TideTurner Consulting (“we”, “us”, “our”) is committed to protecting the privacy of individuals who visit our website, communicate with us, or use our services. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

By accessing our website or engaging our services, you agree to the practices described in this Policy.

TideTurner Consulting
London, United Kingdom
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: contact@tideturnerconsulting.com

We collect and process personal data in several ways:

When you contact us, submit an enquiry, or engage our services, you may provide:

• Name
   
• Email address
   
• Phone number
   
• Company name and role
   
• Any information included in written correspondence
   
• Billing or invoicing details (for clients)
   

When you visit our website, we may collect certain technical information, such as:

• IP address
   
• Browser type and version
   
• Device information
   
• Pages viewed and interaction data
   
• Referral URLs
  This data helps us improve our website performance and user experience.
   

We may receive information from:

• Professional networking platforms (e.g., LinkedIn)
   
• Publicly available sources
   
• Referrals or partner organisations
  This information is used strictly for legitimate business development or service delivery purposes.
   

We process personal data only where we have a lawful basis. We use your information to:

• Respond to enquiries and provide consultancy services
   
• Communicate about projects, proposals, or administrative matters
   
• Maintain client records and manage contractual relationships
   
• Improve our website and user experience
   
• Comply with legal, regulatory, or accounting requirements
   
• Maintain internal security and prevent misuse
   

We do not sell, rent, or trade your personal data.

We rely on one or more of the following lawful grounds:

• Performance of a contract – when providing services to clients
   
• Legitimate interests – conducting and developing business operations
   
• Legal obligation – for compliance with laws and regulations
   
• Consent – where required (e.g., marketing emails)
   

You may withdraw consent at any time.

We may share personal data with:

• Professional advisers (legal, accounting, compliance)
   
• IT service providers or website hosting partners
   
• Subcontractors assisting us in delivering services
   
• Authorities or regulators when legally required
   

All third parties are required to maintain confidentiality and use data only for the specified purposes.

Where data is transferred outside the UK, we ensure equivalent protection through:

• UK-approved adequacy decisions
   
• Standard Contractual Clauses (SCCs)
   
• Appropriate organisational and technical safeguards
   

We ensure that any external providers meet UK GDPR standards.

We retain personal data only for as long as necessary for the purposes outlined in this Policy, including:

• Service delivery
   
• Contract performance
   
• Legal or regulatory requirements
   
• Potential dispute resolution
   

Typically, client-related data is retained for 6 years after the end of the engagement, unless a longer retention period is required by law.

Under UK GDPR, you have the right to:

• Access your personal data
   
• Correct inaccurate or incomplete information
   
• Erase your data under certain conditions
   
• Restrict processing of your data
   
• Object to processing based on legitimate interests
   
• Data portability of information you provided
   
• Withdraw consent where processing is based on consent
   

To exercise any of these rights, contact us at: privacy@tideturnerconsulting.com

We may need to verify your identity before fulfilling your request.

Our website may use cookies to enhance user experience, monitor performance, and support functionality.

You can control cookie preferences through your browser settings. Limiting cookies may affect certain website features.

A detailed Cookie Notice can be added upon request.

We implement appropriate technical and organisational measures to protect your data from:

• Loss
   
• Unauthorised access
   
• Misuse
   
• Alteration
   
• Disclosure
   

Despite reasonable safeguards, no internet-based service can guarantee absolute security.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

We encourage users to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in legislation or our operational practices.

The “Last Updated” date at the top of this page will indicate when the most recent version was posted.

For questions, concerns, or to exercise your data rights, please contact:
Email: contact@tideturnerconsulting.com
We aim to respond to all requests within 30 days.